Do you offer free delivery?
Yes! We offer free delivery on all orders, with no hidden delivery charges at checkout.
How long does delivery take?
Your order will be delivered within 5 to 7 working days from the date of confirmation, depending on your location.
What is your return and refund policy?
We want you to shop with confidence. If you're not satisfied with your order, you can request a return or refund within 7 days of delivery, provided the item is unused, unworn, and in its original packaging.
Can I exchange an item instead of returning it?
Absolutely. If you'd prefer a different size or style, you can request an exchange within the same 7 day window, as long as the item is unused and in its original condition.
What payment methods do you accept?
We currently accept Cash on Delivery (COD), so you can pay conveniently when your order arrives at your doorstep.
Do you ship all over Pakistan?
Yes, we proudly deliver to all major cities and regions across Pakistan.
How do I track my order?
Once your order has been shipped, our team will share your tracking details with you via call or message, so you can follow its journey until it reaches you.
Can I cancel my order after placing it?
You can cancel your order any time before it has been shipped. Simply reach out to our support team as soon as possible, and we'll take care of it.
How do I choose the right size?
Each product page includes a detailed size chart to help you find your perfect fit. If you're still unsure, our team is happy to guide you before you place your order.
Do you offer international shipping?
At the moment, our delivery services are limited to Pakistan. We're working on expanding, so stay tuned!
Do you offer discount or promo codes?
Yes, we regularly run exciting discounts and seasonal promotions. Follow us and keep an eye on our store so you never miss an offer.
How can I contact you?
We'd love to hear from you! Reach us anytime at +92 336 3003629 or email us at support.zunairacollection@gmail.com — our team is always happy to help.